Returns & Exchanges
At Nolah, we want you to sleep soundly knowing your investment is protected by our 120-night risk-free trial. If you are not completely satisfied with your mattress after the mandatory 30-night break-in period, we will facilitate a full refund and coordinate a local pickup.
Return Process
- 1.Sleep on it for 30 Nights
To allow your body to adjust to the new support system, we require a minimum 30-night trial period before initiating a return.
- 2.Submit a Return Request
If you still feel the mattress isn't the right fit after the break-in period, contact our support team via email to start your return process.
- 3.Schedule a Pickup
We will coordinate with a local charity or recycling partner to pick up the mattress from your home at no additional cost to you.
- 4.Receive Your Refund
Once the pickup is confirmed by our partner, we will issue a full refund to your original payment method within 7-10 business days.